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Air Passenger Rights

Brexit and air passengers rights

Brexit and the rights of air passengers have been the subject of debate for some time, especially now towards the end of the transition period.... Read more


Coronavirus pandemic and its impact on air traffic

According to the IATA (International Air Transport Association), the number of passengers in Europe decreased 97% in June 2020 compared to last year.... Read more


What is the risk of coronavirus infection on plane?

The risk of coronavirus infection in plane is low, especially if passengers follow the prescribed measures and use coronavirus protection products correctly... Read more

Air Passenger Rights

How to get a refund for unused airline tickets?

How to get a refund for unused airline tickets? is a question for many passengers whose flights have been canceled in the last few months.... Read more

Air Passenger Rights Cancelled flights due to covid and refund options

Cancelled Flights (COVID-19) and Passenger Rights: FAQ

Despite the stated obligation under which the airline must offer passengers a choice between a refund and redirection, during these extraordinary times almost all airlines are unfortunately trying to avoid this obligation. Alternatively they offer passengers travel vouchers for future indefinite dates.... Read more

Air Passenger Rights

Plane ticket refund, booking changes and refund terms

Airlines are forced to cancel flights and restrict travel to high-risk areas. Travelers also cancel plane tickets reservations concerning about own health.... Read more

Air Passenger Rights prava putnika u zračnom prometu

Regulation 261: get to know your air passenger rights

If you're still not up to date with air passenger rights, it’s time we change that. Why? Because canceled and delayed flights, or even denied boarding, are just not that pleasant! On the other hand, compensation of up to 600 EUR, rerouting to the soonest alternative flight, drinks and hotel accommodation while waiting, definitely are... Read more

Air Passenger Rights

Flight Cancelled due to Weather? Here’s What To Do

Under EU Regulation 261 it is "meteorological conditions incompatible with the operation of the flight concerned" that represent extraordinary circumstances. In translation, it isn't enough for there to be a little rain to justify the flight cancelled due to weather. Meaning, weather conditions need to be... Read more

News British Airways compensation: IT problems

Cancelled flight British Airways: 2019 Major IT Problems

After system failure in 2017, British Airways IT problems happened again. Consequently, hundreds of flights have been cancelled and delayed on Wednesday 7th August 2019. Thus, thousands of affected passengers may be entitled to... Read more

Air Passenger Rights

Why are Airlines Cancelling Flights? Compensation Possibilities

If you experienced flight disruptions it is natural to wonder why are airlines cancelling flights. Although airlines want to avoid flight problems as much as you do, it is often inevitable. Some flight problem reasons are considered extraordinary circumstances and as such... Read more

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In case of a delayed, cancelled or overbooked flight you can receive up to 600€ compensation.