Brexit and air passengers rights

Brexit and the rights of air passengers have been the subject of debate for some time, especially now towards the end of the transition period.... Read more

How to get a refund for unused airline tickets?

How to get a refund for unused airline tickets? is a question for many passengers whose flights have been canceled in the last few months.... Read more

Cancelled flights due to covid and refund options

Cancelled Flights (COVID-19) and Passenger Rights: FAQ

Despite the stated obligation under which the airline must offer passengers a choice between a refund and redirection, during these extraordinary times almost all airlines are unfortunately trying to avoid this obligation. Alternatively they offer passengers travel vouchers for future indefinite dates.... Read more

Plane ticket refund, booking changes and refund terms

Airlines are forced to cancel flights and restrict travel to high-risk areas. Travelers also cancel plane tickets reservations concerning about own health.... Read more

prava putnika u zračnom prometu

Regulation 261: get to know your air passenger rights

If you're still not up to date with air passenger rights, it’s time we change that. Why? Because canceled and delayed flights, or even denied boarding, are just not that pleasant! On the other hand, compensation of up to 600 EUR, rerouting to the soonest alternative flight, drinks and hotel accommodation while waiting, definitely are... Read more

Flight Cancelled due to Weather? Here’s What To Do

Under EU Regulation 261 it is "meteorological conditions incompatible with the operation of the flight concerned" that represent extraordinary circumstances. In translation, it isn't enough for there to be a little rain to justify the flight cancelled due to weather. Meaning, weather conditions need to be... Read more

Why are Airlines Cancelling Flights? Compensation Possibilities

If you experienced flight disruptions it is natural to wonder why are airlines cancelling flights. Although airlines want to avoid flight problems as much as you do, it is often inevitable. Some flight problem reasons are considered extraordinary circumstances and as such... Read more

In case of a delayed, cancelled or overbooked flight you can receive up to 600€ compensation.